Refund Policy

**Refund Policy**

Thank you for shopping at Muskooler.com. We want you to be fully satisfied with your purchase. If you are not satisfied, please review the terms below:

1. **Eligibility for Refunds**
   - Products must be returned within 30 days of delivery.
   - Items must be unused, in original packaging, and in the same condition you received them.
   - Gift cards and downloadable products are non-refundable.

2. **How to Request a Refund**
   - Contact us at **info@muskooler.com** with your order number and reason for return.
   - We will provide instructions on how to return your item.

3. **Refund Process**
   - Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
   - Approved refunds will be processed within 5–7 business days to your original payment method.

4. **Shipping Costs**
   - Shipping costs are non-refundable.
   - You are responsible for return shipping unless the item was defective or incorrectly shipped.

5. **Exchanges**
   - If you wish to exchange an item for a different size or product, please contact us and follow the return instructions.

6. **Contact**
   - For questions regarding returns or refunds, email us at **info@muskooler.com**.

We appreciate your business and are committed to providing quality products and support.